FAQs

Order aur Delivery

Q: Cash on Delivery available hai?
A: Ji haan, poore Pakistan mein COD available hai — pehle product dekhein, phir pay karein.

Q: Delivery mein kitna time lagta hai?
A: Order confirm hone ke baad 3–5 din mein delivery ho jati hai, city ke hisaab se.

Q: Kya delivery free hai?
A: Eligible orders par free delivery poore Pakistan mein available hai.

Product aur Material

Q: ChefTools products kis material se bante hain?
A: Hum 304-grade pure stainless steel use karte hain — rust-free, food-grade, aur long-lasting.

Q: Kya products induction stove par chal sakte hain?
A: Jin products par 'induction compatible' likha hai, unki base magnetic stainless steel hoti hai jo induction aur gas dono par chalti hai.

Custom aur Gifting

Q: Kya custom engraving available hai?
A: Ji haan, humari Custom Gallery collection mein photo-engraved tumblers aur personalized gifting options available hain.

Return aur Exchange

Q: Agar product mein defect ho to kya karein?
A: Humein WhatsApp par 0313-6362936 par order details ke saath contact karein, hum return/exchange process mein madad karenge.

Rabta

Q: Sawal ho to kahan contact karein?
A: Seedha WhatsApp karein: 0313-6362936, ya humari Contact page visit karein.